Privacy Policy

Mark Bywater Ltd are committed to protecting the privacy and security of our customers and website visitors. Our Privacy Policy sets out our privacy information for you, we do not share any data with third parties. If you have any questions about how we Protect Your Privacy, please contact us at sales@markbywater.co.uk
When you use our website we may collect certain information from which you are personally identifiable (which is referred to as personal data). For the purposes of the General Data Protection Regulation, we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping personal data safe and only using it for legitimate reasons.
We are committed to protecting your privacy our Privacy Policy will explain how we fulfil our commitment.
WHAT OUR POLICY TELLS YOU
1. What types of personal data you provide to Mark Bywater Ltd when using our website.
2. How and why we use your data and the reasons we are legally allowed to.
3. Who we share your data with.
4. Your rights over your data and how you can exercise those rights.
5. How to contact us if you have any issues or want to find out more.

Collecting information and how we use it.
You may provide us with the following types of personal information when using our website or interacting with us.

Identity - first name, surname,
Contact - email address, telephone numbers and address
We may collect the following types of information from you when you use our website using Cookies or other tracking technologies
Usage - information about how you use our website, including time spent on page, click-trough’s, and other information.
Technical - IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Sharing your data
We do not pass your personal data onto any third parties for them to market their products/services to you
We may also be required to share your personal data with third parties if required by law or regulation. In such circumstances, we will make sure that the disclosure is only to the extent required by law or regulation.
Securing your data
We use industry standard security processes to ensure your data is kept safe and secure and to prevent unauthorised access or use or loss of your data. We use secure server software which encrypts all information you input before it is sent to us.
Despite the security measures we implement, please be aware that the transmission of data via the internet is not completely secure. As such, we cannot guarantee that information transmitted to us via the internet will be completely secure and any transmission is at your own risk.
Data retention
We will retain your data for as long as you are a customer or contact of Mark Bywater Ltd. If you no longer trade with Mark Bywater Ltd we may still need to keep hold of your data if there is a legal reason for doing so such as for tax purposes or where we need to resolve any future disputes.
Amending our privacy policy
If we amend our Privacy Policy, it will be updated on our website so please check back regularly. If we make any substantial changes, we may also email our customers
Your rights
In certain situations, you are entitled to: access a copy of your personal data or erase your personal data.
If you want to exercise any of these rights, please Contact Us
In addition to the above, you may get in touch with the ICO if you are concerned about the way in which we are handling your personal data. However, where possible, we would really appreciate you speaking with us first if you have any concerns.